Legal Notice and Privacy Policy

Information on the Processing of Personal Data

This page describes how this website is managed with reference to the processing of personal data of users who consult it. This information is provided in accordance with the current data protection legislation for users who interact with the services of this website.

Data Controller

Arcenia S.r.l. - address: Via Beata Giovanna, 1 Bassano del Grappa (VI) 36061 - phone: +39 0424529869 - email: commerciale@infoalloggi.it

Types of Data Collected

The types of Personal Data collected by this Website include: Cookies; Usage Data; first name; last name; date of birth; phone number; profession; address; province; email; ZIP code; various types of Data; city; Tax ID; gender; password; company name; VAT number; country; employment status; billing address; shipping address; street number; language; budget;
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Website.
Unless otherwise specified, all Data requested by this Website is mandatory. If the User refuses to provide it, it may be impossible for this Website to provide the Service. Where this Website specifically states that some Data is optional, Users are free not to communicate such Data without consequences on the availability or operation of the Service.
Users who have doubts about which Data is mandatory are encouraged to contact the Data Controller.
The use of Cookies by this Website is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.
The User assumes responsibility for the Personal Data shared.

Methods and Place of Processing the Collected Data

Processing Methods

The Data Controller adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.
Data processing is carried out using IT and/or telematic tools, with organizational methods and logic strictly related to the stated purposes.

Place

Data is processed at the operational offices of the Controller and in any other place where the parties involved in the processing are located.
For more information, contact the Controller.

Retention Period

Unless otherwise stated in this document, Personal Data is processed and stored for as long as required for the purpose for which it was collected and may be stored for a longer period due to legal obligations or based on the User's consent.

Purposes of the Collected Data

User Data is collected to allow the Controller to provide the Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests, detect fraudulent or malicious activity, and for the following purposes: Contacting the User, Managing contacts and sending messages, Registration and authentication, Payment management, Hosting and backend infrastructure.

Details on the Processing of Personal Data

Managing contacts and sending messages

These services allow managing a database of email contacts, phone contacts, or other types of contacts to communicate with the User.
These services may also collect data concerning the date and time messages were viewed by the User and User interaction with them, such as link clicks within messages.

Contacting the User

By filling in the contact form with their Data, the User consents to their use to respond to information requests.

Personal Data processed: first name; last name; email; phone number.

Payment Management

Payment management services allow this Website to process payments via credit card, bank transfer, or other means. The payment data is acquired directly by the payment service provider without being handled by this Website.
Some of these services may also allow sending scheduled messages to the User, such as emails containing invoices or payment-related notifications.

• Stripe: https://stripe.com/privacy

Hosting and Backend Infrastructure

These services host data and files that allow this Website to function, allow distribution, and provide a ready-to-use infrastructure for specific features of this Website.
Some of these services operate through servers located in different places, making it difficult to determine the exact location of Personal Data.

• Aruba Cloud Hosting: https://www.cloud.it/

Registration and Authentication

By registering or authenticating, the User allows the Application to identify them and provide access to dedicated services.
The User registers by filling out the registration form and providing their Personal Data directly to this Website.
Personal Data processed: budget; ZIP code; city; Tax ID; last name; date of birth; store-related data; email; address; billing address; shipping address; language; country; first name; street number; phone number; VAT number; password; employment status; province; gender; business sector; various types of Data.

Sale of Goods and Services Online

Personal Data collected is used to provide services to the User or sell products, including payment and potential delivery. Payment-related Data may include credit card, bank account details, or other payment methods. The Data collected depends on the payment system used.

Cookie Policy

This Website uses Tracking Tools managed directly by the Controller (commonly referred to as “first-party” Tracking Tools).
The duration and expiration of Cookies and similar Tracking Tools may vary depending on the settings defined by the Controller.

Necessary

This Website uses so-called “technical” Cookies or similar Tracking Tools to perform activities strictly necessary for the operation or delivery of the Service.

Cookie-related functionalities include:

• User session persistence

• Preferences for theme, sidebar, and other layout elements

• Language preferences for Website display

Additional Information for Users

Legal Basis for Processing

The Data Controller processes Personal Data relating to the User if one of the following conditions applies:

• The User has given consent for one or more specific purposes.

• Processing is necessary for the execution of a contract with the User and/or for pre-contractual measures.

• Processing is necessary for compliance with a legal obligation.

• Processing is necessary for a task carried out in the public interest or in the exercise of official authority.

• Processing is necessary for the legitimate interest pursued by the Controller.

Users may always request clarification from the Controller on the specific legal basis that applies to each processing operation, especially whether it is legally required, contractual, or necessary to enter into a contract.

Further Information on Data Retention

Unless otherwise specified in this document, Personal Data is processed and stored for as long as required for the purpose for which it was collected and may be retained longer due to legal obligations or based on the User’s consent.

Therefore:

• Personal Data collected for the execution of a contract between the Controller and the User will be retained until the contract has been fully performed.

• Personal Data collected for the legitimate interest of the Controller will be retained as long as needed to fulfill such interest. Users can find specific information in the relevant sections of this document or by contacting the Controller.

When processing is based on User consent, the Controller may retain Personal Data longer until such consent is withdrawn. Additionally, the Controller may be required to retain Personal Data for a longer period to comply with legal obligations or by order of an authority.

Upon expiration of the retention period, Personal Data will be deleted. Therefore, at the end of this period, rights to access, erasure, rectification, and data portability can no longer be exercised.

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to their Data processed by the Controller.

In particular, to the extent permitted by law, the User has the right to:

• Withdraw consent at any time.

• Object to the processing of their Data.

• Access their Data.

• Verify and request rectification.

• Restrict the processing of their Data.

• Request the deletion or removal of their Personal Data.

• Receive their Data and have it transferred to another controller.

• Lodge a complaint with the competent data protection authority or take legal action.

Further Information on Processing

Right of opposition

European opposition portal: https://consumer-redress.ec.europa.eu/dispute-resolution-bodies_en#oe-list-page-filters-anchor

Legal Defense

The User’s Personal Data may be used by the Controller in legal proceedings or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that the Controller may be required to reveal Data upon request of public authorities.

Specific Information

Upon User request, in addition to the information contained in this privacy policy, this Website may provide additional and contextual information concerning specific services or the collection and processing of Personal Data.

System Logs and Maintenance

For operation and maintenance purposes, this Website and any third-party services it uses may collect system logs, i.e., files that record interactions and may also contain Personal Data, such as the User's IP address.

Information Not Contained in This Policy

More details concerning the processing of Personal Data may be requested at any time from the Controller using the contact information provided.

Changes to This Privacy Policy

The Controller reserves the right to make changes to this privacy policy at any time by notifying Users on this page and, if possible, on this Website as well as, if technically and legally feasible, by sending a notification to Users via any contact information available. Please consult this page regularly, referring to the date of the last modification shown below.

If the changes affect processing activities based on the User’s consent, the Controller will collect new consent from the User, where required.

Definitions and Legal References

Personal Data (or Data)

Any information that, directly or indirectly, in connection with other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data

Information collected automatically through this Website (or third-party services used by this Website), which may include: the IP addresses or domain names of the computers used by the Users, URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request, the size of the response file, the numerical code indicating the server response status (successful, error, etc.), the country of origin, browser and operating system characteristics, the time spent on each page, the details of the path followed within the Application, and other parameters about the device and IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Processor)

The natural or legal person, public authority, agency, or other body which processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Controller)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website.

This Website (or this Application)

The hardware or software tool by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current EU Member States and the European Economic Area.

Cookies

Cookies are Tracking Tools consisting of small pieces of data stored in the User’s browser.

Legal References

Unless otherwise specified, this privacy policy applies exclusively to this Website.

Last updated: 06/08/2025